RLI Insurance Company
Loss Control Representative (TX or AZ)
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.
Position Purpose
Day to day responsibilities are similar to the Loss Control Representative I role with growing complexity, volume and expectations as a Loss Control Representative II. The role can mostly work independently or with only little supervision from the Loss Control Director.
Principal Duties & Responsibilities
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Provide an overall assessment of commercial auto risks and act as liaison to outside vendors.
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*Improve risk selection by evaluating new and existing customers.
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Provide value added services to RLI Transportation customers.
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Enhance our relationships with existing agency partners & insureds.
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Create and review loss control reports for quality and consistency and work with insureds to implement recommendations.
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Manage customized loss control services for specific accounts when needed.
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Provide timely and quality reports to Loss Control Director and underwriting staff.
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Maintain online and internal on-demand loss control resources.
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Leverage technology to assist insureds in reducing loss.
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Provide feedback to assist the underwriting process.
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Assist in special projects and other duties as needed.
Education & Experience
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Requires a high school diploma
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2+ years of industry safety/risk management experience
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Focused and annual continuing education is required
Knowledge, Skills, & Competencies
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Strong written and verbal communications skills.
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Ability to speak confidently in front of groups in a training environment.
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Working knowledge of FMCSA regulations, CSA and telematics/onboard camera platforms.
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Proficient in the use of Microsoft Office Suite.
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Ability to use analytical methods to determine techniques to help insureds reduce their risk of loss.
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Ability to work with technology to assess insureds’ risk of loss and provide methods for reducing such risk.
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Ability to communicate effectively with brokers, vendors (including loss control), underwriting and claims staff.
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Ability to travel up to 50% of the time.
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Ability to manage a schedule.
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Ability to obtain a TRIPs designation.
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Assist with the sales, marketing and delivery of RLI Safety Solutions services.
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$61,348.00 - $87,728.00
Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.
Financial Incentives
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
Health & Wellness
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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