Lead Solution Engineer

About Cardlytics + Bridg
Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital reward programs. Remember that time you got cash back on a cup of coffee through your banking app? That was us! 

Bridg, a division of Cardlytics, is an enterprise data and audience platform that powers the growth of Retail Media. Using our exclusive offline identity resolution capabilities along with clients’ point of sale (POS) data, we help Retailers significantly expand their 1st party data (identifying unknown customers and enriching the understanding of loyalty members), ensure reporting transparency, and create new monetization opportunities working with their Consumer Packaged Goods (CPG) partners. CPG brands and advertisers in turn gain access to verified shopper data across loyalty & non-loyalty customers that powers advanced insights, precision targeting, and closed loop measurement. Join us at the cutting edge as we transform how companies connect with their customers through data.

About the Position

Reports to: Sr. Director, Solutions Engineering & Data Intelligence
Location: Remote

We are seeking an experienced and dynamic Lead Solution Engineer to help build, scale, and enhance our customer-facing technical capabilities. This is a pivotal role in our growing team, where you will not only support sales efforts but also play a key part in shaping how we deliver technical solutions that drive customer success. As a Solution Engineer at Bridg, you will leverage your deep understanding of customer data sources and the marketing technology landscape to provide valuable insights, guiding customers to solutions that maximize their investment in our platform.

This is a unique opportunity for someone with a strong identity and data background to take ownership of the role, influence our sales processes, and contribute directly to our company's growth. Success in this role will be measured by your ability to contribute to closed sales, refine technical sales processes, and ultimately, drive customer value and adoption.

Responsibilities

• Collaborate closely with sales and customer success teams to understand customer requirements, technical needs, and business challenges, offering tailored solutions using the Bridg & Rippl platforms.

• Develop and deliver compelling technical presentations and demonstrations that articulate the value of our product, particularly in the context of the customer’s existing marketing technology stack.

• Provide strategic guidance to clients by positioning Bridg’s solutions as a differentiator in a competitive landscape.

• Continuously gather and analyze customer feedback to identify opportunities for product or process improvements, and communicate these insights to both internal stakeholders and product teams.

• Serve as a trusted advisor to customers, answering technical questions, providing implementation guidance, and troubleshooting as needed.

• Own the technical aspects of pre-sales engagements, ensuring smooth transitions between sales and onboarding teams.

• Mentor and train new sales on technical best practices and the Bridg and Rippl platforms, fostering a knowledge-sharing culture within the team.

• Drive innovation, refining internal processes and developing content and tools to improve sales efficiency and effectiveness.

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Marketing, Business Administration, or a related field.

• At least 8+ years of experience in a pre-sales engineering, solution engineering, or sales engineering role, preferably in the marketing data or technology space.

• Strong understanding of customer data, marketing technology, and analytics platforms with a focus on customer data and audience optimization.

• Proven ability to clearly communicate complex technical concepts to both technical and non-technical audiences.

• Excellent problem-solving skills and the ability to architect solutions to meet customer needs.

• Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers at all levels.

• Ability to thrive in a fast-paced, collaborative environment and take initiative to shape the role and its responsibilities.

Preferred Qualifications

• Experience working with SaaS platforms, integrations, and cloud-based environments.

• Familiarity with the Identity and Retail Media competitive landscape and the ability to position our product in comparison to others in the space.

• Familiarity with BI tools, APIs, and data integration techniques.

• Previous experience in a high-growth company where the role has evolved or been built from the ground up.

• Knowledge of SQL or other querying languages is a plus

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

• Customer and Partner-first

• Act with Urgency and Focus

• Integrity with our partners and data

• Accountability even when challenged

• Empowerment over hierarchy

• Growth over comfort

Benefits and Perks

• Flexible paid time off plus company holidays 

• Medical, dental, and vision insurance begins on your first day

• 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

• Employee Stock Purchase Plan

• Educational assistance for continuing education 

• Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!) 

• Complementary Calm app subscriptions to support employee mental health

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As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.