Lead Product Manager - AI

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

Xero views the application of intelligent, data-driven products and services at scale as a key competitive advantage for our business, now and into the future. 

We’re hiring a Lead Product Manager- AI to lead core verticals for Xero’s AI products. This person must have experience working on AI Products. Xero is on a mission to reinvent financial and business intelligence through AI, to help millions of businesses globally. AI is a top priority within Xero, and we’ve been investing heavily in this area.

We’re currently building JAX (in beta), Xero’s genAI-powered agent to handle financial and business advisory tasks and Q&A. And we’re investing in AI/ML throughout our products, including efforts such as proactive insights, document extraction, and task automation. We’re looking for strong product managers with experience in AI/ML, customer obsession, and a hustle “move fast” mindset. Come join us as we push the boundaries of technology and reinvent financial intelligence!

We’re looking for this candidate to be based in our  San Mateo office or work remotely in west coast US.

What you’ll do

• Confidently execute core product management role responsibilities including identifying customer problems and definitions solutions to test, developing and managing product roadmaps or strategies, and developing product release strategies
• Consistently review, monitor and interrogate the commercial & customer results of products, areas and teams to inform product strategy and practice
• Lead and manage a product or group of products across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product
• Works directly with 30 engineers and is responsible for signing off on an overall technical direction and architecture from the product perspective (ie, that tradeoffs are aligned with product direction).

What you'll bring with you

• Experience building AI products 
•  Experience setting strategy for and building user-facing 0-1 products
• Thrives in ambiguous environments
• Strong stakeholder management skills
• Successfully delivered highly complex execution programs
• Extensive experience in enabling new and improved approaches to product practice
• Demonstrated experience collaborating with diverse and senior stakeholder groups to realize customer / commercial outcomes
• Strong track record of addressing customer needs through innovative use of technology
• Effectively influenced outcomes at all levels in a variety of contexts
• Extensive experience in product practice thought leadership, defining product roadmaps and longterm planning at a Portfolio / Sub-portfolio(s) level
• Extensive experience in leading cross portfolio initiatives to deliver customer / business outcomes
• Extensive experience in mentoring, supporting and coaching

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.