Lead Case Manager (Notional Opportunity)

Duties and Responsibilities:

• Coordinates case management services for enrollees
• Ensures case managers initiate and maintains contact with each enrollee
• Provides oversight of case managers, ensures quality control over work, and ensures adherence to contract policies and procedures
• Provides oversight of Case Managers, responsible for team building, coaching, staff appraisals, and performance measures
• Ensures assessments and screenings are conducted in accordance with contract policies and procedures
• Provides timely and accurate reports
• Works closely with counselors and care coordinators to ensure communication
• Maintains the CM Database System in accordance with contract policies and procedures
• Other duties as assigned by supervisor

Qualifications:

• Bachelor’s degree in behavioral sciences, human services, or social services fields from an accredited institution
• 1-3 years of progressive employment experience in aforementioned fields that demonstrates supervisory and case management experience
• 1 years of supervisory experience
• Meet the requirements of the contract for all immunizations
• Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills

Preferred Qualifications:

• Fluent in English and Spanish (speak, read, and write)

Physical Requirements and Work Conditions:

• Ability to ascend/descend stairs
• Ability to lift up to 15 lbs.
• Work involves sitting and standing for prolonged periods of time