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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
As a Lead AV Specialist, you will be responsible for designing, implementing, and maintaining cutting-edge audiovisual (AV) solutions across our offices and event spaces. You’ll lead a team of AV professionals, ensuring seamless execution of live events, high-impact meetings, and executive communications. Your expertise will drive innovation, scalability, and world-class AV experiences globally across SoFi Technologies.
What you'll do:
- AV Infrastructure & Systems: Design, deploy, and maintain AV systems, including conferencing platforms, digital signage, and collaboration tools.
- Event Support: Oversee AV operations for high-profile events, executive meetings, and live streams, ensuring flawless delivery.
- Technical Leadership: Lead and mentor a team of AV technicians, providing training and best practices for troubleshooting and support.
- Collaboration & Innovation: Partner with IT, Facilities, and Workplace Experience teams to enhance AV capabilities and user experience.
- Vendor Management: Work with AV service providers, integrators, and hardware vendors to ensure high-quality installations and support.
- Problem-Solving & Optimization: Analyze performance data, troubleshoot issues, and implement solutions to improve system reliability and efficiency.
What you’ll need:
- 8+ years of experience in the AV/VC industry
- Proven experience in coordinating the installation of large-scale AV setups.
- Exceptional organizational skills with a keen focus on customer service.
- Expertise in installing, operating, and troubleshooting Polycom and Zoom video-teleconferencing systems.
- Strong design skills for room layouts, schematics, and wiring diagrams.
- Must be comfortable working in a fast-paced, demanding environment. The pace requires independent and confident thinking, self-motivation and determination
- Experience in configuring and troubleshooting various Audio Video hardware.
- Good organization and time management skills with a proven ability to manage multiple priorities
- Ability to oversee AV events and ensure a superior experience for participants.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Top Skills
SoFi Seattle, Washington, USA Office
The office is located in Pike Tower, just five blocks from Pike Place Market, and houses some of our Engineering, Design, and Product teams - including engineers, product managers, and other technical functions.
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