Instructional Designer - Healthcare SAAS

Join us. Let’s make a direct impact in healthcare.

Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

Who we are:

Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

What we’re looking for:

Iodine Software is seeking an Instructional Designer to join the team! 

What you’ll do:

The Instructional Designer will be part of the Customer Education team, within the Customer Success Organization. Our primary learning audience is external customers and partners, along with internal team members seeking product training and certification. This is a collaborative role, and you will work closely with the customer education team, product, key stakeholders, and subject matter experts (SMEs) to design, develop and deliver amazing training and certification programs. These programs encompass different delivery formats, including interactive eLearning, hands-on exercises, live web-based learning, blended solutions, videos, training guides, exercise workbooks and certification exams. The ability to access customer and business needs to propose effective, relevant, and engaging training curriculum and content is crucial to the role. This role reports to the Director, Customer Education.

• Collaborating with internal Product, Implementation, Subject Matter Experts (SMEs) and Success to determine key needs and areas of focus for education content. 

• Designs content outlines storyboards, courses, lessons, learning objectives and assessment questions to effectively transfer and validate knowledge. 

• You are customer obsessed with the learner’s experience and apply best practices in adult learning to your design. You are also passionate about delivering value quickly to the customer and you take a highly iterative approach to design. 

• Working with go-to-market teams to capture latest functionality released for internal enablement and external education. 

• Maintains working knowledge of customers’ different personas, broad industry knowledge and use cases. 

• Assesses, reviews, and interprets technical documents, educational resources and existing course materials used for development net instructional materials. 

• Designs content outlines storyboards, courses, lessons, learning objectives and assessment questions to effectively transfer and validate knowledge. 

• Develops cutting edge, engaging and interactive eLearning lessons and/or blended learning solutions to drive customer outcomes and increase customer satisfaction and product adoption. 

• Design and Implementation of the  latest learning delivery eco-systems including; Learning Management Systems, User Community and Digital Adoption Platforms. 

What we’d love to see:

Minimum Requirements (Education, certifications, and experience):

• Bachelor’s or Master’s degree in Instructional Design, Adult Learning or equivalent work experience preferred.   

• 3 - 5 years of experience in Instructional Design experience in a corporate training environment; Experience with similar industry, customer-facing, fast paced Software-as-a-Service (SaaS) company preferred.

• Proven knowledge of applied adult learning theory, instructional design, and assessment strategy.

• Demonstrated ability to design and develop engaging, eLearning, videos, and hands-on exercises that incorporate both design elements and effective learning principles. 

• Experience with designing and developing product certification exams for customer and partner audiences is a strong plus. 

• A proven track record of creating systems that measurably increase product adoption and customer outcomes for thousands of platform user and multiple personas. 

• Excellent written and verbal communication skills, with the ability to convey complex ideas in a clear and concise manner. 

• Working knowledge of content authoring tools, LMSs, and other learning technology platforms. 

• Excellent experience with Articulate

Preferred Requirements:

• Understand U.S. health system operations, CDI, and its value to hospital reimbursement systems.

• Passion to innovate and try new ways of developing and sharing learning content. 

• Have excellent communication and presentation skills.

• Strong problem-solving skills: ability to see larger picture and details.

• Experience in a growth organization where quick thinking and flexibility to change are essential. 

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

What we offer:

• Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.

• Telehealth Services: Convenient access to telehealth services tailored for remote work.

• Savings Accounts: Tax-advantaged savings accounts for healthcare and dependent care expenses.

• Ancillary Benefits: Life, AD&D, and disability insurance paid by Iodine for peace of mind.

• Retirement Plan: Competitive 401(k) retirement plan with a considerable company match.

• Extra Life Insurance: Optional additional life insurance coverage for you and your dependents.

• Accident Insurance: Financial protection against unexpected accidents and critical health issues.

• Critical Illness Insurance: Provides financial support for medical costs and living expenses during serious illness.

• Hospital Indemnity Insurance: Additional support for hospital-related expenses through indemnity insurance.

• Pet Insurance: Affordable options for discounted pet insurance.

• Legal and Identity Protection: Legal and ID theft protection to safeguard personal information.

• Employee Assistance: Confidential employee assistance program for personal and professional challenges.

• Education Allowance: Annual funding for educational pursuits and continuing education to support professional development and skill enhancement.

• Reimbursements: Annual reimbursement for eligible wellness expenses, monthly reimbursement for cell phone and WiFi costs, and a one-time equipment allowance for creating a comfortable home office.
  

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin  and on our website at www.iodinesoftware.com.

Compensation Range: $75K - $100K

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