HR Global Operations - Compensation & Benefits Transformation Lead

Job Description
Transform the future of compensation and benefits operations at JPMorgan Chase. The Global Compensation and Benefits Transformation Lead will drive strategic change and operational excellence in a high-impact role. Lead the creation of a robust operating model, leverage cutting-edge tools, and spearhead automation to enhance efficiency. Join our team to make a meaningful impact on our global organization and be part of a team committed to innovation and operational excellence.
As a Global Compensation & Benefits Transformation Lead within Employee Experience, your day will be a dynamic blend of strategic planning and hands-on execution. You'll start by collaborating with cross-functional and product teams to assess and help refine compensation and benefit processes, leveraging toolsets to drive efficiency and automation. Throughout the day, you'll lead projects, work hand in hand with operational teams, and provide expert guidance to stakeholders. This work is crucial as it directly impacts the firm's ability to attract and retain top talent, maintain compliance, and drive operational excellence in a high-risk area, ultimately contributing to the firm's overall success and innovation.
Job responsibilities

• Develop and implement a comprehensive operating model for Compensation operations, ensuring alignment with organizational goals
• Collaborate with cross-functional teams to assess current processes, identify areas for improvement, and implement innovative solutions to enhance efficiency and effectiveness
• Leverage existing tools and technologies to optimize compensation processes, while identifying opportunities for automation to reduce manual effort and minimize risk.
• Transition management, coordinating with relevant departments to ensure a smooth handover, maintaining service continuity, and addressing any operational challenges that arise during the transition period
• Oversee readiness of functions and partner with HR operational teams to execute a continuous change agenda of process improvement and simplification activities
• Partner and support change management initiatives to ensure successful adoption of new processes and technologies across the organization
• Monitor and evaluate the effectiveness of compensation and benefit operations, making data-driven recommendations for continuous improvement
• Serve as a subject matter expert on compensation and benefit operations, providing guidance and support to stakeholders at all levels of the organization
• Manage and lead projects, ensuring timely delivery of key milestones and objectives
• Stay abreast of industry trends and regulatory changes, ensuring compliance and alignment with best practices

Required qualifications, capabilities, and skills

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in senior project and compensation / benefits based roles, with a strong focus on operational transformation and project management.
• Proven track record of leading complex transformation initiatives in a global organization.
• Strong understanding of compensation and benefits principles, practices, and regulatory requirements.
• Excellent project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Strong analytical, problem-solving and technical skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Ability to stay abreast of industry trends and regulatory changes, ensuring compliance and alignment with best practices.

Preferred qualifications, capabilities, and skills

• Experience with process improvement methodologies and experience with implementing intelligent automation tools, i.e UI Path and Alteryx
• Familiarity with global compensation and benefit practices and international regulatory requirements
• Operational experience in managing and optimizing compensation and benefit processes
• Advanced degree preferred

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.