About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We're looking for an experienced Sr. Staff Program Manager to join our Global Security Compliance Team. In this role, you will be responsible for ensuring all hardware components meet global compliance standards and will play a critical role in owning the end-to-end program strategy. Reporting to the Director, Technology Risk & Compliance, you'll be responsible for:
- Driving the overall execution of programs aimed at achieving and maintaining certifications that require coordination with external vendors and testing laboratories to ensure that Zscaler products meet global compliance standards (e.g., NIAP/CCEVS, FIPS 140-3, TAA).
- Developing documentation and processes that account for hardware compliance requirements early in the design phase and enhancements to supply chain controls as well as collaborating with manufacturers to identify and secure any new certifications needed for entry into new countries, while also monitoring the expiration dates of existing certificates.
- Collaborating with Engineering, Product Management, Operations, Legal and other key cross-functional stakeholders to ensure the launch of new Zscaler products are successful adhering to global compliance standards, as well as tracking all certifications required for export/import globally for Zscaler hardware platforms.
- Assisting the broader compliance team with addressing control gaps and contributing to the success of ongoing audits and working closely with the teams by researching and specifying regulatory and industry certification requirements.
- Working with Regulatory agencies, both domestic and international, and with manufacturing partners to test and ensure all in-production devices remain compliant with all certifications as well as assisting with performing and managing compliance team internal audits and control reviews.
What We're Looking for (Minimum Qualifications)
- 8+ years of experience working in industry standard compliance frameworks and technical program/project management roles for various types of product compliance requirements.
- Experience in electrical and safety certification processes of various electrical and electronic equipment and familiarity with a variety of standards for diverse product categories.
- Experience in program or project management, auditing, and/or control framework development and implementation.
- Strong understanding of Industry standard compliance frameworks and Cyber Security Best Practices along with the ability to work with international auditors as needed on global compliance certifications.
- Bachelors or Masters in computer engineering, or relevant field Skills and Experience. In addition, U.S. citizenship is required for this position due to the nature of the customers assigned to this role.
What Will Make You Stand Out (Preferred Qualifications)
- Familiarity with Asic Design, Network Technologies with standard software development methodologies including source control (Git, Perforce, etc.).
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
Base Pay Range
$136,500—$195,000 USD
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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