GTM Strategy & Planning Analyst

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
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Job Description
We are seeking a dynamic and strategic GTM Strategy & Planning Analyst to shape key business decisions and drive growth initiatives within our global organization. In this role, you will collaborate across the org to identify growth opportunities, develop and execute strategic plans, and provide insights that guide our company's direction.
Reporting to the Director of GTM Strategic Planning you will play an integral role in advancing our data-informed, strategically visionary planning processes.
This role is ideal for an early to mid-career professional with a background in consulting or business strategy, eager to influence executive decisions and lead cross-functional initiatives.
Key Responsibilities:

• Strategic Planning: Assist in developing and driving strategic initiatives that align with the company's growth objectives, balancing data-driven insights with strategic vision
• Executive Support: Provide strategic insights and recommendations to support decision-making at the leadership level, contributing to the shaping of our GTM strategy
• Opportunity Identification & Analysis: Collaborate with teams to identify and analyze business opportunities across Customer segments, industries, and products, proposing actionable growth plans
• Stakeholder Engagement: Build and maintain trust-based relationships with key stakeholders, facilitating open communication and ensuring alignment on strategic goals
• Cross-Functional Projects: Work closely with strategy, analytics, and operations teams to ensure that strategic initiatives are executed effectively and that insights are translated into impactful business actions. Contribute to organizational change initiatives, supporting project management efforts and ensuring that strategic plans are implemented smoothly across the company
• Project Management: Assist in managing multiple projects simultaneously, maintaining clarity and focus in a dynamic environment

Qualifications
Our ideal candidate:

• Must be a U.S. Citizen or Green Card holder to apply
• 3-5 years of relevant experience in GTM planning roles, with a track record of contributing to strategic initiatives. Consulting experience, especially in business strategy or transformation, is preferred
• Strong ability to contribute to long-term plans that drive business growth, with experience in supporting senior leadership on complex business challenges
• Excellent communication skills, with the ability to convey strategic insights in a clear, compelling manner to various stakeholders
• Demonstrated ability to work cross-functionally and support virtual teams, ensuring alignment and effective execution across diverse initiatives
• Self-motivated, highly analytical, and intellectually curious, with a passion for solving challenging business problems
• Experience within XaaS/SaaS companies and familiarity with subscription models (Land, Adopt, Expand, Renew) is a strong plus

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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