The Financials Application Consultant will engage in understanding client requirements and developing business documents. Responsibilities include analyzing client practices, system configuration, testing applications, transitioning customers post-go-live, and conducting training sessions. The role demands customer service excellence and problem-solving within a client-facing environment, requiring experience in Business Analysis, Financial/Payroll software, and a relevant degree.
Cayenta is looking for a passionate individual to join our growing team of Application Consultants and be part of implementation of our ERP Software.
What your impact will be:
- Understand client business requirements and be an important part of requirement elicitation process.
- Develop business requirement documents.
- Analyze client business practices to develop and present compelling strategies to implement the application.
- Gain industry expertise to improve project performance, project success rates, and customer experiences.
- Participate in configuration of the system.
- Help develop test plans to identify and prevent application issues before delivery.
- Perform testing of a software application based on use case requirements; both functionality and data validation
- Work with the Support department to transition new customers after go-live and acts as a resource to help ensure the highest standard of customer service to all customers.
- Collaborate with staff members to train both customers and internal staff on product functions. Training may be on site with customers, through web conference presentations, at our office or other locations
- Participate in the sales & marketing process including responding to RFP’s, product demonstrations and conferences.
What we are looking for:
- Experience in Business Analysis, working on Financial and/or Payroll software or relevant education
- Bachelor’s degree in Information Systems, Accounting or combination of Information technology and Accounting/Finance/Payroll from an accredited institution.
- Exemplary customer service skills and willing to be on a client facing role.
- Problem-solving skills with the knowledge to support business leaders.
- Proficient in Office 365
- Willingness to travel up to 50% (once it is safe and responsible to do so).
What would make you stand out:
- Knowledge of Accounting.
- Experience in implementing ERP software.
- Working Knowledge of SQL.
Salary: Starting at $75,000 CAD per year, with potential for growth based on performance and experience.
About us:
Cayenta has created utility industry solutions for over 30 years. Our experience and expertise ensure that your organization is provided with a cutting edge solution to meet the dynamic demands of your distinctive business challenges.
Top Skills
Erp Software
Office 365
SQL
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