District Manager - Grand Rapids, MI

Here are the problems you’ll be solving

GTV is looking to add a hands-on District Manager who can build store relationships and maintain and service our displays regionally. This is an excellent opportunity for seasoned District Managers who love their job's hands-on aspects.

Grocery TV currently reaches over 72 million unique customers monthly through 20,912 displays across over 5000 stores, delivering 207 million monthly visits.

You will oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in their local designated market area (DMA). You will work closely with our Field Manager as well as the Retail Operations Manager within the market you will be servicing.

The GTV team is primarily based here in Austin, with a handful of remote employees. For this role, we're looking for someone who is able to travel to the stores 4 days a week (10 hours per day) to help serve our clients.

Responsibilities

Ownership is a cornerstone of the employee experience. With that, we take pride in fostering an environment where our teammates can take the initiative for their growth and the success of their team & organization. Here are some responsibilities this role will own.

• In-store support and troubleshooting, which includes:

  • Checking power source
  • Resetting devices
  • Removing and replacing device
  • Working via phone with GTV Operations to identify issues and alternative solutions for resolution
  • Picking up equipment to be shipped back to GTV HQ
  • Building and leveraging store relationships to increase effectiveness at scale
  • Primarily be in stores Monday – Thursday & solving connectivity issues and as needed
  • Road travel to one or more DMA’s as needed (up to 150 mi radius)
  • Air travel to other DMA’s for maintenance & installations as needed

Compensation

As a part of our commitment to transparency, we use a market-based formula that provides consistency across roles & experience levels and publish all of our compensation data internally for our team. Here is the annual salary for this role.

• District Manager II: $57,000

In our initial conversation, we’ll discuss what level best aligns with your experience.

Interview Flow

1. Apply

Apply and look for a response from our team about the next steps.

2. Intro interview with people team

Our recruiter will give you a call to learn more about you and answer any questions you might have about our team or the role.

3. Technical Interview with hiring manager

This will be a high-level conversation with your future manager. You’ll meet with them to dive into the details of the position and your experience.

4. Technical interview with the hiring team

We’ll dive deeper into your technical abilities by meeting with your future teammates and completing a collaborative technical assessment.

5. Values interview with collaborative teams

Chat with a teammate who will work collaboratively with your role to give us a clear idea of how you’ll work with others.

6. Leadership interview

Last but not least, you’ll meet with one of our leaders to make sure your values and career goals align well with our team.