Director, Product (Remote)

Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants, bridging the gap between product teams and users. Leading brands like Sonos, Spotify, Duolingo and Best Buy use Dscout to test ideas, iterate quickly, collaborate, and build confidently. We are expanding our smart and driven team and would love for you to join us.

About the Role:

This essential leadership role will define and drive the vision and strategy for growing and optimizing our participant ecosystem, ensuring that researchers have access to the right participants for impactful research. You will lead a dedicated team of product managers and growth managers, fostering a culture of excellence in product management practices, effective collaboration, and strategic alignment with broader organizational goals.

What you will do:

• Develop and execute strategies to grow and diversify Dscout's participant panel, focusing on quality, representativeness, and engagement to meet evolving research demands.
• Create and implement strategies for expanding and integrating partner panels, providing researchers with a diverse pool of participants while maximizing ROI.
• Define, govern, and communicate the strategic product roadmap for participant recruitment solutions, establishing clear investment directions aligned with organizational objectives.
• Enhance the end-to-end participant experience across all Dscout, championing initiatives that improve usability, engagement, and satisfaction, while ensuring an integrated and seamless communication flow throughout the participant journey.
• Uphold best practices in product management, including documentation, prioritization, and cross-functional collaboration, to optimize team efficiency.
• Mentor and support a team of 3-5 product managers and growth managers, empowering them to own their areas while aligning with the overall product vision.
• Collaborate with engineering, marketing, sales, and research teams to ensure alignment on product strategy and execution.
• Partner with GTM teams on positioning and packaging participant offerings effectively.
• Continuously analyze industry trends and competitive offerings to maintain Dscout's forefront position in participant recruitment.
• Define and track key performance indicators (KPIs) to assess participant strategy success and inform future roadmap priorities.
• Communicate product strategy and roadmap updates to stakeholders, ensuring alignment and fostering engagement.

What you need to have:

• 8+ years of product growth experience, with a focus on SaaS products. 
• At least 3 years leading a key product area and cross-functional product teams, with demonstrable positive impact
• Proven success growing and managing user communities or panels.
• Deep understanding of participant recruitment strategies and conversion funnel.
• Led successful product launches, consistently exceeding goals at every stage.
• Strong analytical and data-driven decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Experience working in an Agile development environment with hands-on experience working with engineers to deliver products.
• Equivalent experience or Bachelor's degree in a related field; MBA or Master's degree preferred.

Nice to have:

• Experience with mobile app development (iOS and Android) is highly preferred.
• Experience with research platforms.
• Deep understanding of user research methodologies.
• Familiarity with Dscout's platform and products.

Of course, what is outlined above is an ideal set of expectations, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager.

About Dscout

Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. The power of research drives us—how in-context insights from real people can build more enjoyable products and services. 

We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world’s most loved brands.

It doesn't stop there. When you join the dscout team, you will get:

* A strong and competitive compensation package with a built-in bonus and equity program.

* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 16 company holidays, 12 weeks of paid parental leave, 401k match, and much more.

* An education stipend to support your growth & development and a remote work stipend.

* A company that is open and transparent with our team. You will know what is happening and why it matters.

Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. 

Dscout participates in the E-Verify program in certain locations, as required by law.

NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

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