Director, Product Management, Collaboration Solutions for T-Mobile Business Group

T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success.

T-Mobile for Business is leading the future of enterprise collaboration solutions, providing businesses with innovative communication and productivity tools. As hybrid and remote work continue to shape the modern workforce, companies demand AI-driven voice, messaging, and productivity platforms that enhance efficiency, security, and compliance.
As the Director of Product Management – Collaboration Solutions, you will drive the vision, roadmap, and execution for T-Mobile’s Collaboration portfolio, including Dialpad, MultiLine, and Microsoft 365. Your role is pivotal in defining market-leading solutions, partnering with cross-functional teams, and delivering differentiated products that empower businesses to communicate and collaborate more effectively!

Job Responsibilities:

Collaboration Product Oversight

• Own the product strategy, roadmap, and execution for T-Mobile’s collaboration solutions:

  • Dialpad (AI-driven cloud communication & contact center platform)
  • MultiLine (Secure, compliant enterprise mobile number solutions)
  • Microsoft 365 (Business productivity & collaboration suite, including Teams)
• Develop a long-term vision that aligns with customer needs, market trends, and T-Mobile’s B2B growth strategy.
• Partner closely with Sales, Marketing, Engineering, and Partner Management to drive product adoption and differentiation.
• Work with strategic partners like Microsoft and Dialpad to enhance integrations and unlock new business opportunities.
• Collaborate with Regulatory, Compliance, and IT teams to ensure all solutions meet security and governance requirements.
• Define and track key performance metrics, tracking product adoption, revenue, and customer satisfaction.

Go-to-Market & Execution

• Lead cross-functional teams to launch new features, pricing models, and packaging that drive customer value.
• Drive customer engagement and market research to refine product positioning and usability.
• Develop and execute competitive go-to-market strategies that accelerate growth in SMB, Enterprise, and Public Sector segments.
• Support Sales and Customer Success teams with enablement tools, training, and high-touch executive engagements.

The Experience You’ll Bring

• 10+ years of experience in Product Management, with a focus on enterprise collaboration, UCaaS, CPaaS, or productivity solutions.
• Proven track record of leading product teams and driving enterprise adoption of cloud-based communication tools.
• Deep expertise in voice, messaging, AI-powered collaboration, and enterprise compliance requirements.
• Experience partnering with Microsoft, Dialpad, or other major UCaaS and productivity vendors is a plus.
• Strong understanding of B2B sales motions, including direct, channel, and reseller models.
• Data-driven decision-maker with expertise in customer research, analytics, and KPI tracking.
• Bachelor’s Degree in Business, Computer Science, Engineering, or a related field; MBA preferred.

Enough About What You’ve Done. Let’s Talk About Who You Are.

• A visionary leader who can see the future of collaboration and implement a winning strategy.

• A cross-functional influencer who thrives in a fast-paced, high-growth environment.
• A strong communicator who can simplify complex problems and align teams toward common goals.
• A customer-obsessed innovator who balances strategic thinking with hands-on execution.
• A problem solver who thrives in ambiguity and can navigate technical, regulatory, and market challenges.

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Base Pay Range: $185,600 - $251,000

Corporate Bonus Target: 25%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.