Director of Product Design

Swiftly® is a leading provider of technology and solutions for retailers worldwide. Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks. 

Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey.

Position Summary:

As a Design Director, you’ll be responsible for developing and growing our product design and UXR team. You’ll guide designers towards the best possible design and UX outcomes for our members while teaching them to stay mindful of business needs and constraints. You’ll lead by example as you facilitate cross-functional collaborations and identify opportunities for the design team to operate more strategically, holistically, and effectively. You’ll work closely with our VP of Product as you establish a gold standard for design execution and a vision for the future of Swiftly’s products.

Responsibilities Include:

• Proven track record of owning and elevating a design function in a fast-growing company
• Strong portfolio demonstrating exceptional UX/UI design skills across web and mobile platforms
• Experience in commerce, loyalty, or related complex product areas
• Demonstrated ability to shape product strategy through collaborative partnerships with engineering and product teams
• Strong analytical skills with the ability to translate data into design decisions
• Excellent communication and presentation skills, able to articulate design vision to all levels of the organization
• Experience building and leading high-performing design teams
• Strategic thinker with the ability to balance short-term needs with long-term vision
• Other duties as assigned 

Required Qualifications:

• 8+ years of product design experience, with at least 2+ years in a senior leadership role
• Experience leading design in a startup environment through significant growth phases
• Background in designing design systems for multi-channel platforms
• Experience with design systems and scaling design processes
• 7+ years of proven history shipping consumer mobile and/or web products
• 3+ years of experience managing and building small design teams
• Confidence working with modern design tools including Figma, Adobe XD, InVision
• Proven ability to work with engineering teams and product managers to create the best possible experience given difficult constraints
• Experience designing based on user research such as surveys, interviews, and usability testing

Preferred Qualifications:

• A mix of startup and large software company experience 

#LI-Remote

Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 

Every Swiftly employee: 

-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment 

-Takes ownership of their domain from the ground up, from inception through deployment to customers 

-Leaves their ego at the door and ensures the best idea leaves the room 

-Is always experimenting with new technologies and learning new skillsets 

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. 

Equal Opportunity Employer 

Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.