At Chewy, we strive to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers.
Our Opportunity:
Chewy is looking for a Director, Brand Merchandising to join our Site Experience team. This highly cross functional role collaborates with our Advertising and Integrated Marketing teams to deliver a compelling full funnel offering for our vendor partners who want to tell their National Brand stories on our site, and our Category Management and Finance teams to create a monetization strategy, delivering value to Chewy’s customers and vendors. The ideal candidate will have vendor or vendor facing experience in the ecommerce space, and will be a data-driven leader, who is focused on building high trust relationships and finding mutually beneficial outcomes. The business is growing quickly, so this role requires a clear point of view that is flexible enough to adjust as needed based on shifting landscape and business demands.
This role is based in Plantation, FL, Bellevue, WA or Boston, MA
What you'll do:
- Lead, mentor, and develop a team to drive program strategies and execution.
- Collaborate closely with vendors to understand their national brand objectives and unique value propositions.
- Develop and implement strategies to authentically present these brands within the marketing eco-system of our platform, ensuring a customer-first approach.
- Monitor and analyze performance metrics, providing insights and recommendations for continuous improvement.
- Define monetization strategies for valuation of placements and programs
- Drive a roadmap to evolve and improve the Brand Merchandising program
- Run and scale program operations with category management and finance
What you'll need:
- College degree in business-related field
- 10+ years work experience, with 2+ years in ecommerce
- 2 Plus years Team Mananement experince
- Strong written and verbal communication skills
- Ability to work successfully cross-functionally with internal and external partners
- Demonstrate a data-driven approach to problem solving and prioritization
- Ability to think ahead and set plans in motion for future growth needs
- Proven experience in partner marketing or category management, or working with these functions at a CPG vendor
- Exceptional communication and storytelling skills with a knack for translating brand values into compelling content.
- Strong understanding of digital marketing and e-commerce best practices.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Excellent organizational and analytical skills with attention to detail.
Bonus:
- MBA
- Experience in e-commerce back-end operations and Google Analytics
Compensation & Benefits:
Our salary range for a Director, Partner Marketing position is $180,500.00 - $288,500.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending
accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
