Director, Contract Management - Supplier Management Office 

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

SoFi’s Director, Contract Management is a leadership position within SoFi’s first line of defense Supplier Management Office. 

This role will report to the Senior Director, Head of Supplier Management Office and will be responsible for developing and implementing an enterprise-wide third-party contract management strategy aligned with organizational goals and regulatory requirements. Your role is critical for ensuring supplier contract compliance across our third-party ecosystem. You will provide expert guidance and leadership in building a robust 1LOD Supplier Contract Lifecycle Management (CLM) framework and collaborate with cross-functional teams including legal, procurement, privacy, compliance, information security and third party risk management to ensure accuracy of contractual terms and regulatory requirements.

What you’ll do:

• Lead the strategic formation of the Contract Lifecycle Management (CLM) framework and standards, aligning with enterprise risk management goals and regulatory requirements. 
• Spearhead new SMO contract management capabilities including contract compliance management, Service Level Agreement (SLA) requirements, and contract renewal requirements to enhance contractual controls and drive regulatory compliance.
• Streamline contract management processes and business requirements for technology integration to enhance efficiency, reduce redundancies, and improve supplier risk assessments and monitoring.
• Identify, assess, and mitigate risks associated with third-party suppliers, focusing on creating robust control environments within the 1LOD framework.
• Work closely with the Senior Director of the SMO, providing support in strategic planning and operational execution. Collaborate with 2LOD TPRM and other internal stakeholders to ensure cohesive risk management practices.
• Create third-party contract lifecycle management standards and procedures for the 1LOD to ensure clarity, compliance, and operational effectiveness.
• Provide training and guidance to internal teams on 1LOD contract lifecycle management, promoting a risk awareness and compliance culture. Serve as a subject matter expert regarding TPRM for contract owners and supplier relationship owners.
• Develop and monitor key performance indicators (KPIs) for 1LOD contract lifecycle management to ensure the program's effectiveness and continuous improvement, reporting on progress to senior management and stakeholders.
• Establish vendor contract renewal requirements and develop ecosystem view of third party and fourth party contracts and term dates. 

What you’ll need:

• Bachelor’s degree; advanced degree preferred.
• Minimum of 10 years of experience drafting, reviewing, and negotiating commercial contracts.
• Experience in procurement strategy, including planning, sourcing, and solutioning. 
• Experience creating contract templates and managing contract databases.
• Knowledge of the strategic sourcing procurement and third party risk management lifecycle and standard processes. 
• Demonstrated understanding of OCC/FRB regulations and other relevant standards of procurement and third-party risk management.
• Proven ability to develop procurement and contract management policies and procedures to lead process improvement initiatives.
• Strong leadership skills with the ability to guide and motivate teams towards achieving operational excellence.
• Excellent communication, negotiation, and relationship management skills, with a track record of effective collaboration across various levels of an organization.
• Experience in project management and the ability to manage multiple priorities in a fast-paced environment.