Director, Competitive Intelligence, Stars

Become a part of our caring community and help us put health first
 Humana is a leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. We are dedicated to delivering superior experiences and improving health outcomes for each member we serve. Our focus on quality care, member satisfaction and innovation are key to our success.

Location: remote

Against that backdrop, we are seeking a visionary leader who will join the Health Quality and Stars (HQS) leadership team as the Director, Competitive Intelligence to drive the strategic vision of the company’s Stars competitive knowledge management system. This is an exciting new position that will include analyzing market trends, competitor performance and the regulatory environment to inform strategic decision making and enhance our Stars Ratings. The ideal candidate will possess a deep understanding of the Medicare landscape, strong analytical skills and the ability to communicate insights effectively with cross-functional teams.

Key Responsibilities:

• Monitor the external environment and industry trends and provide insights and recommendations to the Stars leadership team

• Collaborate with Stars Measure Owners and senior leaders to refine strategies that align our mission, vision, and key priorities 

• Provide insights on competitor strategies, strengths, weaknesses, opportunities, threats and strategic plans

• Build a competitive intelligence team by providing key strategic intelligence, managing action items and providing a venue for strategic discussions to take place

• Build and maintain an active network of internal and external intelligence sources

• Identify and evaluate prospective business partners and acquisition candidates

• Conduct primary and secondary research

• Design and manage third-party market and market and competitive intelligence studies

• Attend industry conferences and provide reports on industry, market trends and competitor developments

• Adhere to ethical standards and comply with the laws and regulations applicable to the job function

Use your skills to make an impact
 

Role Essentials

• Bachelor's degree in business or a related field

• 8+ years of work experience in large national plans, strategic consulting, market analysis and/or finance

• Strong understanding of the Medicare Advantage Star Rating System and associated quality measures

• Demonstrated enterprise leadership and experience managing cross-functional teams

• Proven analytical skills with the ability to interpret complex data and translate findings into actionable strategies

• Building business use cases to inform executive management decisions on new initiatives  

• Excellent communication and presentation skills with the ability to convey complex information to diverse audiences

Role Desirables

• Master's degree strongly preferred

• Specific competitive intelligence experience is highly desired

Additional Information

Remote Work at Home Requirement

• Must have a separate room with a locked door that can be used as a home office to ensure you and your patients have absolute and continuous privacy while you work

• Must have accessibility to hardwired high speed internet with minimum speeds of 10Mx1M for a home office (Wireless and Satellite are prohibited)

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$168,000 - $231,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 03-27-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.