Default Business Controls Auditor

Summary:
The Spec, Default Bus Control primary role is to assist in the management of departmental and process related audits to determine risks, effectiveness of controls, compliance with requirements, and assess if performing within tolerable risk level. In addition to audits, the Default Business (Bus) Control Specialist
(Spec) oversight of vendor, department and employee scorecards to ensure optimal performance across the Default organization.

Essential Job Duties and Responsibilities:

• Execution of audit procedures including reviewing transactions performed in the servicing system, documents, records, reports, and policies & procedures to evaluate effectiveness of internal controls.

• Test Risk and Control Assessments for all areas of Default.

• Administer audits, or reviews, of processes within Freedom Default Departments to identify key Risks.

• Recommend and assist Default departments with process improvements or offer suggestions as to how risk can be mitigated within a process of a department.

• Identify areas at an acceptable risk level and ensure management is made aware.

• Identify training opportunities within the Default organization and perform follow up to confirm completion.

• Monitor KRI dashboard performance. Conduct deep dive for any component that may be under performing.

• Compiles monthly department and line level employee scorecards. Reviews data to ensure accurate reporting.

• Stays abreast of changes in the servicing industry specific to Default.

• Work with senior to develop and implement new or revised processes and guidelines.

• Performs the research and information gathering necessary to define, design, create and document business requirements and specifications as it relates to the development of reporting solutions.

• Keep VP informed of all trends and problems including, but not limited to areas of risk and curtailments, avoidable losses, and compliance problems that will create an out of compliance condition or expose Freedom to any risk of exposure or liability.

• Comply with all company policies and procedures.

• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:
Performs other related duties as assigned.

Supervisory Responsibilities:
This position is an individual contributor

Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have excellent verbal and written communication skills.

• Able to work collaboratively with others.

• Articulate and effective communicator.

• Industry and product knowledge

Education and/or Experience:

• Minimum Two (2) to Four (4) years of experience in residential mortgage servicing specializing in Default and risk management.

• LoanServ servicing system experience.

Certificates, Licenses, Registrations:
None Required

Work Complexity:
Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job,
the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.