Easy Apply
Easy Apply
The Solutions Engineer will provide technical expertise to customers, identify opportunities for Datadog services, design customized solutions, lead product evaluations, and collaborate with sales teams to ensure successful outcomes. This role requires strong communication and problem-solving skills, with a focus on delivering value to clients.
About RapDev
We specialize in implementations & integrations for Datadog as well as modern ITOM & DevOps ServiceNow delivery. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes.
About the Job
RapDev is seeking a highly skilled pre-sales Solutions Engineer to join our Datadog Sales team. In this role, you will be responsible for providing technical expertise and guidance to customers and prospects, helping them understand and utilize the full range of RapDev’s services to maximize the value of their Datadog platform. You will work closely with the sales team, customers, and technical staff to propose, design and demonstrate solutions that meet each customer's unique needs, using a deep understanding of out-of-the-box behaviors and of customizations to drive maximum value.
What You'll Do:
- Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs
- Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of Datadog’s solutions in production and at scale
- Design and propose customized solutions that leverage Datadog’s products and RapDev services to meet customer needs
- Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration
- Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of Datadog's solutions
- Develop technical content and collateral to support sales and marketing initiatives
- Act as a subject matter expert on Datadog’s solutions and stay up-to-date on industry trends and competitive offerings
- Continuously learn and improve technical knowledge of Datadog and supporting technologies
- Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes
Who You Are:
- 5+ years of experience in a pre-sales or a similar technical sales role, preferably in the software industry
- Hands-on experience with Datadog solutions and a strong understanding of use cases and value propositions
- Technical capabilities in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, Application Development/SDLC
- Excellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audience
- Strong problem-solving skills and the ability to think creatively to develop customized solutions
- Ability to work independently and manage multiple projects and priorities
- Strong collaboration and team-oriented mindset
- Commitment to ongoing learning and professional development
Benefits
- 100% Employee Healthcare Coverage (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Hybrid Work Opportunities
- Fitness & Commuter Subsidies available
- Equity (without a vesting period)
- Relocation Assistance
- SL & LT Disability
- Visa Sponsorship
Similar Jobs at RapDev
Information Technology • Productivity • Professional Services • Software
As a ServiceNow Developer at RapDev, you will develop software and web applications, maintain existing applications, and design scalable code. You'll handle third-party integration and troubleshoot configurations while enhancing your skills in modern ITOM, ITAM, and DevOps technologies.
Top Skills:
AWSAzureGCPGitJavaScriptJenkinsQa ToolsRestServicenowSoap
Information Technology • Productivity • Professional Services • Software
As a ServiceNow Developer, you will develop and maintain software applications, integrate third-party services, troubleshoot issues, and collaborate with customers. This role involves working with the ServiceNow platform and learning new technologies like AWS, GCP, and Azure.
Top Skills:
AWSAzureGCPGitJenkinsRestServicenowSoap
Information Technology • Productivity • Professional Services • Software
The Security Operations Center Analyst will monitor security events and logs, identify threats, analyze incidents, develop response processes, provide technical guidance, and maintain knowledge of security practices. Candidates should possess a bachelor's degree in Cyber Security or equivalent, with experience in security monitoring and incident response.
Top Skills:
Cloud Native TechnologiesDatadogSplunkSumologic
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
