JumpCloud

Customer Support Engineer, Tier 1 - Windows & Active Directory -India

Sorry, this job was removed at 10:40 a.m. (PST) on Tuesday, Mar 18, 2025

Be an Early Applicant

Easy Apply

Remote

3 Locations

Easy Apply

Remote

3 Locations

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

About the Role:

As a Technical Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud’s customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud’s various support channels. This position will resolve high priority and mission critical customer issues in a fast-paced environment. As a Technical Support Engineer- Tier 1 apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely resolution of defects.

Similar Jobs at JumpCloud

JumpCloud

Software Engineer, Growth Engineering - India

2 Days Ago

Easy Apply

Remote

Easy Apply

Entry level

Cloud • Information Technology • Security • Software

As a Software Engineer in Growth Engineering, you will work on the front end of customer web apps, collaborating in an Agile team to design, implement, and validate new features while enhancing usage analytics to understand customer needs.

Top Skills: AgileCloud-Based TechnologiesFront-End DevelopmentUsage AnalyticsWeb Applications

JumpCloud

Account Executive, SMB - India

2 Days Ago

Easy Apply

Remote

Mumbai, Maharashtra, IND

Easy Apply

Mid level

Cloud • Information Technology • Security • Software

The Account Executive in SMB at JumpCloud focuses on acquiring new clients within the West India region by managing the full sales cycle. Responsibilities include leading product demonstrations, converting leads, and collaborating with marketing to drive sales. The role targets SMEs, promoting JumpCloud's identity and access management services.

JumpCloud

Account Executive, Commercial - India

2 Days Ago

Easy Apply

Remote

Easy Apply

Senior level

Cloud • Information Technology • Security • Software

The Account Executive will work on smaller deals targeting IT professionals and business stakeholders, assisting them in enhancing the security of their organizations. This role focuses on product-led sales in a rapidly growing commercial segment, with an aim to build the partner and sales business in the region.

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
Major Tech Employers: Amazon, Microsoft, Meta, Google
Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
Notable Investors: Madrona, Fuse, Tola, Maveron
Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

By clicking Apply you agree to share your profile information with the hiring company.