Customer Success Enablement Lead

Description

WHO WE ARE

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY

The Customer Success Enablement Lead will provide our Customer Success Team with the learning materials, content, and resources to drive growth and success. Partnering with the customer success, product and technical leadership teams as well as the broader enablement team, the technical enablement lead will develop and execute impactful programs for up-leveling the technical and non-technical skills of the pre-sales teams. A successful technical enablement lead will scale and improve programs as well as support new programs from conception to adoption. Success is measured by the overall business impact of these programs.

RESPONSIBILITIES:

• Work with pre-sales, channel, product and technical leadership to develop, execute, optimize and assess enablement programs
• Determine pre-sales enablement priorities with pre-sales stakeholders
• Communicate enablement strategy and KPIs to stakeholders
• Build a trusted relationship with channel, pre-sales reps and leaders 
• Serve as a liaison between pre-sales and product teams
• Provide effective onboarding and training programs for pre-sales 
• Coordinate educational content for ongoing training
• Facilitate content creation and use with pre-sales teams
• Gather and relay feedback to continuously iterate on overall enablement strategy
• Use performance data to identify knowledge or skill gaps across the sales team
• Contribute to general GTM strategy and planning

Requirements

REQUIRED QUALIFICATIONS:

• Bachelor’s degree
• 5+ years experience in a high-performance sales organization in sales, pre-sales, channel, enablement, or learning and development
• A strong understanding of Enterprise pre-sales, including developing sales content, tools and training from ground up
• Experience with content management and learning management systems, ideally in an Enterprise first selling motion
• Excellent communication skills
• Ability to work with ambiguity in an unstructured, high growth and fast paced environment

COMPENSATION INFORMATION: 

In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.​

BENEFITS - Why Cyera? 

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance

Location Requirements

The preferred location for this role is Dallas, TX