Control Manager-Commercial Banking

Job Description
Join our dynamic Business Operations team and make a significant impact on the Payments business within Commercial Banking. This role offers career growth opportunities and the chance to work on high-impact projects that shape the future of banking and sales. Be part of a team that values innovation, collaboration, and excellence.
As a Control Manager within the Business Operations team, you will play a crucial role in supporting the Payments business of the Commercial Banking. You will lead complex projects that drive operational improvements and manage risks, working closely with banking teams, subject matter experts, and senior leaders. Your work will directly contribute to the success and growth of Payment Sales, Client Solutioning and Market Management teams.
The Commercial Banking Payments team serves Middle Market, Commercial Real Estate, Commercial Term Lending, Community Development Banking and Real Estate Banking businesses offering payments capabilities to clients. You will be a key player in developing strategies, risk management, conducting risk assessments, and rolling out new business initiatives, ensuring the Commercial Banking remains at the forefront of the industry.
Job Responsibilities

• Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
• Identify operational improvements and drive change management.
• Lead risk assessments, change management activities and new business initiative assessments.
• Serve as a subject matter expert in audits, compliance tests, and regulatory inquiries.
• Manage projects from scoping to execution, troubleshooting issues, and ensuring timely completion.
• Perform root cause analysis on operational issues and recommend solutions.
• Deliver solutions that address the needs of clients, customers, and stakeholders.
• Act as the primary point of contact for Treasury Sales, Client Solutions and Market Management teams requiring Business Operations involvement.

Required Qualifications, Capabilities, and Skills

• 3+ years of Commercial Banking experience
• 5+ years of experience in either Risk/Controls, Project Management or Process Improvement
• Ability to balance and prioritize multiple projects and deadlines.
• Strong analytical skills to assess large data sets and identify operational risks.
• Independent, comfortable dealing with uncertainty, and self-motivated with an ability to adapt and be flexible in a dynamic team environment
• Positive, team-oriented and with an ability to inspire those around them
• Strong interactive personal skills and ability to influence others for positive results
• Excellent attention to detail and a solutions-oriented mindset.
• Strong written and verbal communication skills.
• Ability to execute quantitative and qualitative analysis effectively.
• Bachelor's Degree.

Preferred Qualifications, Capabilities, and Skills

• Proficient in Microsoft Word, Excel, PowerPoint PitchPro+, and SharePoint.
• Ability to manipulate and query large data sets or willingness to learn.
• Strong client focus and ability to partner with various internal groups.

This role requires going into the office 5 days a week
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
This position is not eligible for H1B or Sponsorship
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.