Content Editor

Location: Cincinnati, OH, Remote

Hybrid Schedule: 3 days in office / 2 days at home weekly

Job Summary  
PatientPoint is looking for a forward-thinking, self-directed writer/editor to join our Cincinnati, Ohio-based Creative team. As a full-time Content Editor primarily for our innovative new product, Focus, you’ll curate and craft content to impact the patient experience in between visits with their doctor. You’re excellent at managing your own workload for multiple projects. When it comes to content, you understand the value in getting the message right, as well as the value of accurate metadata. You’ll be part of a team tasked with keeping our extensive content library accurate and up to date, while always looking for new ways to improve content so it’s actionable and engaging for our audience of patients and caregivers. You’re organized, not afraid to pave new paths forward and comfortable working as part of a collaborative, diverse and dedicated multi-location team.  

What You’ll Do  

• Plan content. You’ll help select and research ideas for new content, while coming up with ideas to refresh and update the information we regularly cover. Duties also include reviewing content from partners and brainstorming new forms of content to increase engagement.  
• Develop and execute content. You’ll work with the other editors on the team to assign and write new content pieces (including articles, infographics and more), plus contribute to  fact-checking. You’ll also review drafts in copy and layout stages, and provide feedback to designers to help create engaging and patient-friendly user experiences.  
• Publish content. You’ll upload, format and tag final content into our content management system when it’s ready to be deployed.  
• Utilize taxonomies. You’ll help maintain our content library taxonomy to create more personalized experiences for patients by optimizing the data on content.  
• Collaborate cross-team. You’ll work with other departments, including the Client Success, Product, Research & Analytics and UI/UX teams. You’ll collaborate with these teams to meet internal requests and support efforts to improve products and increase engagement. 

What We Need  

• Bachelor’s degree in English, Communications, Journalism, or related field with 5+ years applicable professional experience 
• A high level of writing skill, including creativity plus grammar and style  

Desired Qualifications  

• Prior writing and editing experience in consumer publication setting, preferably with healthcare experience  
• Familiarity with healthcare conditions and topics 
• Familiarity with healthcare diagnosis, procedure and medical codes 

What You'll Need to Succeed  

• Ability to work in a fast-paced environment on multiple projects at one time and quickly adapt to changing priorities  
• Natural leadership skills 
• Personal commitment to high-quality work  
• A curiosity for research and an ability to write accurate, easy-to-understand information for patients and their caregivers 
• Excellent time management skills to meet deadlines 
• Quick and clear communication skills to keep in touch with different teams in different locations 

#LI-KC1 #LI-Hybrid