Business Manager - Senior Associate

Job Description
Join our COS Business Management team, where you'll support the Global Head of Client Onboarding & Service (COS) and COS Business Manager. Be a key partner in driving the group's strategic agenda, business strategy, planning, communication, and governance. We seek a dynamic, self-motivated individual with a strategic mindset and a collaborative approach.
As a Business Manager Senior Associate within the COS team, you will support the Global Head of COS and COS Business Manager by focusing on business governance, strategy, communication, and infrastructure. In this role, you will make an impact by developing high-quality presentations, monitoring performance, engaging in strategic initiatives, and maintaining key organizational documents. Leverage your skills in Payments, Business Management, Project Management, and Business Strategy to drive innovation and efficiency. This position offers the opportunity to collaborate with senior leaders and contribute to the success of the organization.
Job Responsibilities:

• Develop high-quality presentations to simplify complex ideas for leadership.
• Support the creation of deliverables aligned with COS business strategy.
• Ensure data integrity and accuracy for executive management reporting.
• Monitor performance trends and recommend operational improvements.
• Manage recurring leadership meetings, coordinating speakers and topics.
• Engage in initiatives related to Data & Analytics, Intelligent Automation, and more.
• Lead collaborative initiatives to improve business processes and foster innovation.
• Provide executive responsiveness to ad-hoc requests, including project management and business analysis.
• Oversee strategic business communications, including Town Halls and announcements.
• Own and maintain key organizational documents, ensuring they are updated.
• Enhance and maintain internal resources using platforms like SharePoint.

Required Qualifications, Skills, and Capabilities:

• Bachelor's degree required.
• 3 years of relevant experience in financial services.
• Strong execution experience with the ability to meet deadlines and organize complex information.
• Strong analytical and organizational skills; ability to interpret and present complex data.
• Data literacy and decision-making skills, leveraging data to support key messages.
• Strong interpersonal and communication skills; able to lead meetings and facilitate dialogues.
• Flexible and adaptable with strong multi-tasking and organizational skills.

Preferred Qualifications, Skills, and Capabilities:

• Experience with creating wireframes and mock-ups for management presentations.
• Experience with SharePoint and other digital content management tools.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.