Azure Operations Engineer

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Azure Operations Engineer

POSITION LOCATIO

This position is available to Virginia residents as Richmond, Virginia or Lynchburg, Virginia in-office/hybrid applicants and to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

YOUR ROLE

You will be part of a large infrastructure team and play a crucial role in maintaining our Azure infrastructure while taking on additional responsibilities related to Cloud Systems Administration and DevOps in a Hybrid environment. You will be part of establishing a cloud support model and laying the foundation of expectations for operations moving forward.

What you will be doing

• Maintain Azure infrastructure to ensure high availability, scalability, and security. Adhering to operational excellence.
• Take on responsibilities as it related to Cloud Systems Administration and DevOps.
• Develop and maintain standard operating procedures. Automate where necessary.
• Collaborate with cross-functional teams to ensure seamless integration and delivery of cloud services.
• Implement and maintain security best practices.
• Proactively monitor cloud environments to identify and resolve issues promptly, minimizing risks and ensuring smooth operations.
• Drive cloud automation initiatives to achieve continuous service delivery and improvements.
• Enhance cloud performance and ensure resilience and security of cloud infrastructure.
• Supporting Application Teams, Security and our Business Partners on a day-to-day basis.
• Coordinating with on premises infrastructure teams, security and Cloud Engineering groups to deliver a unified service to our customers.
• Constantly assessing and advising on improvements to engineering teams. Coordinating their implementation.

What you bring

• 3+ years’ experience as a Cloud Engineer, Cloud Systems Administrator, Systems Engineer, or related role.
• Certifications in Azure (e.g., Microsoft Certified: Azure Solutions Architect) are highly desirable.
• Strong expertise in Azure infrastructure and networking services, including Virtual Networks, Virtual Machines, VPN Gateway, and Azure Load Balancer.
• Strong knowledge of Azure services (Compute, Database, Storage, Security, etc.) cloud security best practices, infrastructure as code (IaC) tools (CloudFormation, Terraform), and container orchestration (ECS, EKS).
• Strong knowledge of Azure DevOps, including pipeline creation, release management, and infrastructure as code (IaC).
• Security mindset with experience in implementing security best practices and frameworks.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong collaboration and communication skills to work effectively with cross-functional teams.
• Strong analytical and troubleshooting skills with the ability to analyze complex problems and devise effective solutions. Ability to lead triage calls and communicate issues in a concise, effective manner.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

Additional Information

The base salary pay range for this role starts at a minimum rate of $73,900 up to the maximum of $142,700. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 7% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.