Our Opportunity:
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
We are seeking an Associate Director of Sourcing, Consumables who will drive sourcing for core foods portfolio (Dry) and collaborate with internal collaborators to monitor the performance of our supply partners. This position will be responsible for driving the long-term strategy and execution for sourcing and manufacturing to drive business growth and a best-in-class Customer Experience. The ideal candidate should be Customer Focused and have a strong background in sourcing, including an understanding of supplier segmentation and how to drive improvements across the supply chain while setting the standard on quality, fill rates, cost, and transparency. Attention to detail, eye for creativity and innovation, developing long term partnerships with manufacturers, and strong negotiation skills are some of the key characteristics to be successful. This individual will partner with a hardworking team consisting of business planning, quality, R&D, and supply planning professionals. In addition, they will be partnering with cross-functional leaders across category management and marketing, finance, and supply chain, to deliver on the product roadmap.
What you'll do:
- Drive strategic sourcing and manufacturing plans, objectives, and financial goals using a proven sourcing process. Influence senior leaders to gain approval.
- Lead the evaluation, design, and development of sourcing capabilities, scale the sourcing business while improving on product quality.
- Assist in setting appropriate prioritization for team in alignment with broader organizational goals; delegates work effectively in alignment with priorities.
- Conduct supplier risk assessments and develop / complete strategies to manage costs and ensure partnerships are favorable to Chewy.
- Be a leader with vision with respect to sourcing processes and policies which can be easily applied across Chewy.
- Work cross functionally to scale processes and leverage data to build dashboards which drive supplier accountability and performance.
- Develop relationships with external suppliers while holding them to high operating and quality standards.
- Travel domestically and represent Chewy in industry forums, shows, etc.
- Drive cost and quality improvements. Be an excellent negotiator.
- Ensures all activities are conducted in compliance with domestic and international federal, state, and local laws, regulations and ordinances.
- Drive responsible sourcing across all products, drive sustainability, and high-quality product development.
- Experience leading people and developing a team to high performance.
- Effectively coaches and mentors' team and acts as a change champion through leading by example and fostering collaboration. Helps lead team and peers through change tied to new projects / initiatives, as well as personnel or business changes.
- Outstanding organizationalm analytical and project management skills.
- Exceptional verbal and written communication skills with both internal and external partners.
What You’ll Need:
- 8+ years of sourcing and product development experience preferably in e-commerce or Retail.
- 3+ years of proven experience in manufacturing in Food space (preferred pet food).
- In-depth solid understanding of manufacturing relationships.
- Excellent communication skills both written and verbal.
- Experience with data driven decision making and cost P&L ownership.
- Ability to travel 30%+.
Additional considerations (if applicable):
- MBA
- Private Label Experience in e-commerce or Retail
- Experience leading high performing teams and working in premium consumer goods segment
Compensation & Benefits:
Our salary range for a Associate Director, Sourcing position is $149,000.00 - $245,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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