Assistant Director, SAS Viya

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN.
Job Introduction:
The Data Office organization is looking to hire an Assistant Director, SAS Viya, to their team. This candidate will act as a SAS Platform Steward, who will play a crucial role in enabling and supporting our SAS platform users. You will be responsible for understanding user needs and providing guidance on platform utilization while ensuring that our SAS content is managed and governed effectively. You will act as the primary point of contact for users encountering issues, facilitate the escalation of technical problems to IT, and ensure that all content adheres to governance and compliance standards.
You will partner with internal business owners and users to understand business objectives, pain points and design product requirements. You will also collaborate with engineering teams to build capabilities that best leverage the right technology to meet business objectives and deliver value. This role will be responsible for simplification of our SAS solutions and footprint by matching the right personas with the appropriate tools/solutions. This role will also be responsible for launching new technical solutions and tools to enable business partners to achieve speed to market data. This role requires having knowledge of data infrastructure, access methodologies, and SAS processes required to drive insights through products and solutions.
The ideal candidate will be highly motivated, strategic, solution oriented, tactical and self-driven. This person should also be an articulate communicator, detail oriented, and committed to providing outstanding results every day. If you are passionate about data and the power of analytics to create industry re-defining insights and committed to the mission of enabling data to achieve an advantage, we want you to join our team!
About the job:

• Understand and analyze user needs related to the SAS platform and its content.
• Optimize content and provide analysis and recommendations to enhance platform performance.
• Serve as the first point of contact for users, assisting them in troubleshooting and resolving issues.
• Escalate complex technical issues to IT teams on behalf of users.
• Ensure that SAS content is responsibly managed, governed, and compliant with industry standards and internal policies.
• Conduct performance analysis of SAS content to identify improvement opportunities.
• Oversee user access and ensure proper protocols are followed for data security and privacy.
• Manage and support process orchestration for SAS applications and workflows.
• Address and remediate any governance and compliance findings, ensuring continuous adherence to best practices.
• Participate in or facilitate USRM Analytics Center Of Excellence.
• Contribute towards the framing and evolution of our Platform Stewardship Model inclusive of collaborations, documentation, and communications.

Qualifications

• Bachelor's degree in Computer Science or related field preferred. MBA or advanced degree in Mathematics, Computer Science, Engineering, Economics, or other quantitative disciplines strongly preferred.
• Minimum 5-7+ years of SAS experience with focus on SAS Viya.
• Proven experience as a SAS developer, with strong knowledge of SAS programming languages.
• Demonstrated expertise in SAS content performance analysis and optimization.
• Knowledge of content governance and compliance frameworks relevant to data analytics.
• Experience in process orchestration and managing workflows within the SAS platform.
• Experience with user access management and database connections within SAS environments.
• Relevant certifications in SAS or data governance/compliance.
• Previous experience in a user support or enablement role.

About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

USD $104000.00 - $194000.00