Credit Acceptance Corporation
Analyst/Senior Analyst/Manager, Sales and Marketing Analytics
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
The purpose of the Sales & Marketing Analytics Analyst position is to provide actionable recommendations based on data-driven insights to optimize Sales processes and drive revenue growth.
Outcomes & Activities:
- This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
- Develop complex programming to extract and manipulate vast internal data and third-party vendor data.
- Perform analysis on business policies, processes, and performance related to Sales and Marketing initiatives.
- Establish performance monitoring metrics and reporting mechanisms to identify patterns, trends and correlations to track the performance of projects on Sales and Marketing initiatives.
- Translate high level business goals into the tasks and technical specifications needed to accomplish the goal.
- Summarize analysis findings through clear, concise documentation and present to various levels at the Company.
- Work with Engineering to enhance CRM, Sales, and Marketing data structures through defining requirements and testing.
- The role requires analytical expertise, business acumen, leadership, and research skills to effectively partner with cross-functional teams. (Manager)
- Identify future business opportunities/needs and develops strategies to address them. Build a road map of ongoing and future analyses to deliver timely results to inform strategic decisions. (Manager)
Knowledge and Skills:
- Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment
- Act promptly and effectively when assigned tasks
- Communicate effectively with the ability to adjust to the audience as necessary
- Be able to quantify collected information and translate into it into opportunities
- Be able to apply analytical skills to solve problems creatively
- Be organized and capable of meeting all deadlines
- Be a quick thinker, with an ability to understand and interpret information promptly and effectively
- Ability to work with others in a team environment
- Be proactive and make recommendations as opportunities arise
Requirements:
- Bachelor’s degree (Computer Science, Economics, Mathematics, Statistics, Business Analytics, etc. - preferred)
- 3 year’ experience in a professional setting using one or more of the following analytical tools SAS, SQL or Python (Analyst)
- 3 years’ experience in data analytics in finance, marketing/ad-tech, or other quantitative fields (Analyst)
- 5 year’ experience in a professional setting using one or more of the following analytical tools SAS, SQL or Python (Senior Analyst)
- 5 years’ experience in data analytics in finance, marketing/ad-tech, or other quantitative fields (Senior Analyst)
- 7+ years’ experience in a professional setting using one or more of the following analytical tools SAS, SQL or Python (Manager)
- 7+ years’ experience in analytics setting, or a combination of higher education and experience (Manager)
- 3+ years' experience leading a team (Manager)
- Professional experience in financial services analytics (Manager)
Preferred:
- Graduate degree (Computer Science, Economics, Mathematics, Statistics, Business Analytics)
- Auto finance experience
- Experience with Eloqua, Oracle CRM, Adobe Analytics, GA4
- Experience with large data manipulation and analysis
- Experience running and creating reports in an analytical tool or in a business intelligence setting
- Experience using regression to identify segmentation and strategy
Targeted Compensation: $88,000 - $179,000 base salary + an annual bonus plan
This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.
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Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
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