Analyst (Rev Ops)

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Sr Analyst, Partner Operations Business PartnerWhy We Have This Role

Qualtrics is looking for a Partner Payments Specialist who is responsible for managing the payment process for partners/vendors in the Ecosystems organization. You will work closely with the finance, legal, sales, customer operations, and ecosystem teams to ensure timely and accurate payment reconciliation, invoice processing, and partner/vendor payment disbursement plus working on ad-hoc process improvements projects and other roles and responsibilities that evolve through Qualtrics’ continued growth journey.

 How You’ll Find Success

• Love working with data and learning new things
• Love helping others find solutions to problem
• Excellent problem solving, decision-making, analytical and communication
• Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter
• Proven ability to meet aggressive deadlines
• Strong Attention to Detail
• Identify, recommend, and implement tool, system, process, or policy changes to improve team performance

How You’ll Grow

• Leadership Exposure: significant exposure to key leaders in the organization, providing the opportunity to work closely with them as a trusted advisor. Helping you develop strong leadership and communication skills, as well as a deep understanding of the company's strategic vision.
• Strategic Thinking: The role involves collaborating with leadership to develop and implement go-to-market strategies. This strategic involvement will allow you to expand your strategic thinking and planning capabilities, which are highly valuable skills for career growth.
• Serve as a mentor to junior team members: providing guidance, support, and feedback to help them develop their skills, achieve their goals, and succeed in their roles
• Q Mobility and Career Planning

Things You’ll Do

• Process Improvement: proactively identifying areas for improvement and simplification and owning end-to-end implementation supervision; maintain accurate documentation and records of internal Partner processes
• Serve as a trusted advisor: Collaborating with Partner and Field leadership to identify, develop and implement go-to-market strategies that align with the company's overall business objectives to drive revenue growth.
• Operational Excellence: Drive annual & quarterly Partner GTM execution efforts across business modeling, quota setting, org structure and territory design; focused on driving adoption of operating rhythms and discipline required to increase efficiency
• Cross-functional Collaboration: Work closely with other departments to ensure alignment and collaboration. Build relationships with key stakeholders and promote a culture of cross-functional teamwork to drive business success.
• Strong Analytical Skills: Utilizing data analysis and reporting tools to generate payment reports, identify trends, and provide insights can contribute to success. Harnessing analytical skills to make data-driven decisions and recognize patterns helps optimize payment processes and identify areas for improvement.

What We’re Looking For On Your Resume

• Bachelor’s degree in Finance, Accounting, Economics, Statistics, Business or Information Systems
• 6+ years of relevant experience in Sales Operations, Finance or Management consulting with focus on the following:
• Forecasting, go-to-market (GTM) execution, sales compensation and incentive plan creation, and partnering with high-level partner and sales leaders
• Strong working knowledge of Sales organizations, Sales quotas, and CRM platforms (i.e. Salesforce.com)
• Experience delivering against multiple priorities at the same time along with strong attention to detail, planning and the ability to work in a dynamic environment
• Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, generate pivot tables and charts, VLookups, manage large datasets, and automate tasks using macros and VBA programming
• Strong verbal and written interpersonal skills with demonstrated ability to communicate across multiple channels
• Ability to work with and analyze large data sets
• Familiarity with Coupa, Netsuite is a huge plus

What You Should Know About This Team

• You’ll be a Global Ecosystem Operations team member, and we take pride in delivering operational excellence to our external partners and internal stakeholders through accurate, timely, insightful and customer focused deliverables and operational support. We work hard but also love to have fun! Your manager will be located in the US, and you’ll have team members in Mexico, US and EMEA.

Our Team’s Favorite Perks and Benefits

• Generous 401(k) Match
• $1800 Experience bonus to be used for an “Experience” of your choosing
• QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team. 
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

 Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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