Agile Coach / Scrum Master

ClassWallet, a leading financial technology company in the United States, is seeking to hire an Agile Coach / Scrum Master to join our team.

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture.  As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

Job Responsibilities:

• Work with Product Owner to align team with product vision and delivery commitments.
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.
• Mentor and coach teams and stakeholders in agile practices, frameworks and methodologies (Scrum, Kanban, SAFe, etc.).
• Work with product management on the prioritization and refinement of the development backlog.
• Guide and mentor teams on various techniques and strategies to effectively break down work into smaller, manageable tasks, ensuring a smoother workflow and enhancing the team's ability to forecast and deliver work within set timeframes.
• Educate team members on the importance of right-sizing work and its direct impact on achieving predictable outcomes.
• Train the team on how to identify potential bottlenecks and dependencies early in the process, enabling them to proactively address issues and maintain a consistent pace of delivery.
• Encourage the team to continuously reflect on their processes and identify areas for improvement, fostering a culture of continuous learning and adaptation.
• Leads and facilitates all agile ceremonies, ensuring effective collaboration and communication within the team. These ceremonies include: Daily Stand-Ups, Feature Planning & Refinement, Feature Reviews and Retrospectives.
• Proactively identify, manage and resolve team dependencies and impediments across multiple teams, departments and stakeholders, escalating when appropriate.
• Understand and utilize flow metrics to identify bottlenecks and be able to have data-driven conversations with the team to drive performance and accountability.
• Fosters a sense of ownership and shared responsibility among team members, encouraging them to take initiative, make decisions, and hold themselves accountable for their contributions to the team's success.
• Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events.
• Seeks opportunities for improvement to the overall effectiveness of the team.
• Communicates organizational impediments to leadership with details and recommended solutions.

• Strong familiarity and adherence to core Agile values and principles
• Solid knowledge of agile ceremonies and artifacts
• Exposure to modern engineering practices (CI/CD, Test automation)
• Expert with agile frameworks and their application in product development and delivery
• Ability to coach and mentor
• Proactive problem solver that guides their team toward delivery and release target dates
• Understands the process of right-sizing work for team stability and predictability
• Understands flow metrics and their use in driving a continuous flow of work
• Experience with release management processes preferred
• Experience leading Agile transformations preferred
• Strong understanding of systems thinking and change management principles preferred
• Experience with Agile tooling preferred
• Background in a technical discipline preferred
• Agile certifications preferred

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.