Our Opportunity:
Chewy is hiring an AD, Category Management in our Boston, MA | Bellevue, WA or Plantation, FL office locations. In this role, you will lead a team of category managers to support the Exotics business at Chewy. Your responsibilities will include developing new and existing business relationships, expanding product selection, and managing multiple new product launches on Chewy.
You must have excellent verbal and written communication skills, strong negotiation and vendor management experience, and the ability to analyze and communicate complex terms and margin structures. You should work well with other teams, including finance, inventory management, and site experience. Additionally, you must demonstrate the ability to dive deep into root cause problems, develop solutions, implement actions, and report on results. Keys to success in this role include strong ownership values, a passion for innovation, and the ability to accelerate time to market.
What You’ll Do:
- Lead the exotics (small pet, pet bird, reptile, fish, wild bird) categories, 4-5 direct reports.
- Oversee a team responsible for assortment, pricing, promotions, forecasting, and budgeting.
- Establish, build, and manage strong vendor partner relationships
- Identify opportunities within your category to optimize and maximize product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure collaboration as well as holistic planning and execution
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Develop and execute data-driven strategies to recruit new customers and nurture existing ones through lifecycle management concepts.
What You’ll Need:
- 8-10+ years of comprehensive business experience in leading e-commerce, retail, CPG, or similar organizations.
- Exceptional skills in vendor management, merchandising, sales, marketing, and general management.
- Strong understanding of finance, pricing, supply chain management, and operations.
- Extensive experience in product and project management.
- Proven track record of owning and growing large, complex businesses at high growth rates.
- Demonstrated ability to launch and rapidly scale new business ventures.
- Strong business acumen and willingness to move quickly.
- Excellent strategic and analytical skills.
- Proven expertise in go-to-market strategies and execution excellence.
- High sense of ownership, quality standards, and a growth mindset.
- Strong leadership skills with experience in developing and managing high-performance teams.
- Exceptional communication skills with the ability to influence cross-functional partners.
- Willingness to travel as needed.
Bonus (if applicable):
- Bachelor’s degree and/or MBA preferred.
- Proven business and leadership experience in market-leading organizations, including both large enterprises and startups.
- Personal experience with exotic animals (pet birds, reptile & amphibians, fish, small animals)
Hub Locations & Work Arrangement:
- Hub Locations: Bellevue, WA | Boston, MA | or Plantation, FL
- Hybrid Model: 2+ days in hub location per week
- Remote: This role is NOT a remote role.
Compensation & Benefits:
Our salary range for an AD, Category Management position is $149,000.00 - $245,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Salaried-exempt Team Members have unlimited PTO, subject to manager approval. Team Members will receive six paid holidays per year. Team Members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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