Our Opportunity:
Chewy is looking for a consumer-centric, data-driven individual to join our fast-paced Chewy Ads business! As an Account Manager, you’ll be central to helping our brands reach Pet Parents with the right product at the right time. Through campaign monitoring, data analysis, and relationship building, Chewy Ads Account Managers are an extension of a customer’s marketing team. This is an outstanding opportunity to help build a program from the ground up. Successful candidates should be customer-focused, true teammates, comfortable with ambiguity, and have experience delivering results in a fast-paced, dynamic business environment.
What You’ll Do:
- Become an expert on Chewy Advertising’s solutions (and help us roll out new offerings).
- Act as a customer’s regular point of contact on all things about Chewy Advertising.
- Optimize campaign performance to meet advertiser goals.
- Analyze data to provide campaign optimizations and influence future campaigns.
- Collaborate with internal teams including Sales, Ad Operations, Project Management, and Product
What You’ll Need:
- 3+ years of experience in digital advertising and client-facing roles
- Bachelor’s degree
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Willingness to develop and supply to process improvement - inventing and simplifying
- Previous experience analyzing data and standard processes to assess performance drivers
- Ability to advise partners on standard processes and areas of opportunity (identifying risks and optimally navigating through issues)
- Proven success working with cross-functional teams and building positive relationships internally and externally
- Excited by a fast-paced and constantly evolving environment
- Experience with Microsoft Office and understanding of Tableau is a plus
- Bonus: MBA or Experience in Performance or Search advertising preferred
Compensation & Benefits:
Our salary range for a Sponsored Ads Account Manager II position is $95,500.00 - $152,500.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.