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Seismic (seismic.co)

Account Executive - Influencer Marketing

Job Posted 22 Days Ago Posted 22 Days Ago
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Remote
Hiring Remotely in United States
60K-75K Annually
Mid level
Remote
Hiring Remotely in United States
60K-75K Annually
Mid level
The Account Executive will manage customer accounts in a remote-friendly environment, focusing on building relationships with brand partners, understanding client needs, and creating effective marketing campaigns. This role requires empathy and strong communication skills to ensure customer satisfaction and foster long-term client relationships.
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Description
About Seismic

Seismic is a boutique marketing agency that specializes in building high-performance Influencer Marketing campaigns and communities for brands.

Influencer marketing provides huge potential, but can have lots of friction and failure points.  By combining institutional knowledge with data science and proprietary technology, we deliver performance-driven influencer marketing campaigns that work seamlessly for brands, creators, and audiences alike. 

If you are passionate about the creator economy, we want to talk to you!

About the Role

We are looking for an Account Executive to manage customer accounts and act as a link between them and our agency. You will be the key contact of your assigned clients, brands in a variety of industries who are growing their businesses by partnering with key creators. Your work will be essential to preserve customer satisfaction through listening to preferences and addressing them with fruitful advice and services. The ideal candidate will be an empathic listener and problem solver with a customer-service approach. This role currently reports to the Head of Revenue.  Base compensation for this role is $60k - $75k, depending on experience and location.  This role is bonus-eligible.

We are a remote-friendly team with offices in Oakland, CA.  

In this job you will…

  • Forge and build relationships with Brand partners, growing their business within the agency
  • Deeply understand client needs and translate those into effective campaigns in collaboration with our Talent and Campaign Planning team
  • Proactively network to attract new brands
  • Negotiate budgets and deadlines, managing expectations and making detailed reports on performance
  • Empathize with both brands and creators
  • Develop strong and long-term client relationships

You may be a good fit if you have…

  • 3+ years of sales, prospecting, or account management, especially in a marketing, advertising, or related field
  • Experience managing expectations in a two-sided sales environment (matching brands and creators, for example)
  • Experience working with high profile creators and a deep knowledge of creator content
  • The ability to quickly develop relationships with key stakeholders through empathetic listening and customer service 

Seismic Core Values

Empathize | We work hard to understand each other, our needs, and our points of view.  We think about the needs of brands, creators, and audiences, and help them understand each others’ goals.

Work as one | We seek to be an extension of our partners’ teams, working seamlessly with brand marketers and creators to help their businesses succeed.  We work collaboratively and share information across teams.

Create an outsized impact | We are a small team that gets big results. We stay focused on our brands’ and creators’ goals and avoid bureaucracy and bloat.  We solve problems creatively and find ways to over-deliver.

Think long-term | We create authentic, meaningful relationships between creators, brands, and audiences.  We invest in quality to achieve long-term sustainability, and we take accountability for high performance over time.

Produce the best campaigns | Our campaigns are smart, creative, and effective. We empower creators and brands to get the best of each other. We push for authenticity and quality, and manage the details to ensure campaigns are successful.

Diversity and Inclusion

Seismic is an Equal Opportunity Employer.  The creator community is a large and diverse group, and we want our team to reflect the diversity of the creators and audiences we support.  We particularly encourage people from groups that are underrepresented in technology and media to apply.  

We know that not all candidates will evaluate themselves with the same yardstick, so please consider applying even if you feel you don’t meet all of the requirements. 

Benefits

Health, dental, and vision Insurance

401k with company matching

Flexible vacation and PTO

A friendly and collegial culture where people can thrive

Top Skills

Account Management
Customer Service
Sales

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