Search the 4 jobs at Rover

Rover’s Trust and Safety Social Media Team is responsible for supporting Rover's reputation by providing excellent customer care through problem resolution of issues that pose the greatest risk to the company in challenging and sensitive situations. They actively monitor Rover’s off-platform brand across social media platforms and aggregate and analyze customer sentiment around product feedback and opportunities for process improvements.

Rover’s Incident Safety Team is responsible for supporting Rover's reputation by providing excellent customer care through problem resolution of issues that pose the greatest risk to the company in our most challenging and sensitive situations. The role involves incident investigations, claims management, social media monitoring, and enforcement of Rover’s terms of service.

Seeking a highly experienced WFM Senior Manager to join the Strategy and Operations Team at Rover. Responsibilities include workforce strategy & planning, process design, policy changes, data visualization, training enhancements, and more. Must have 10+ years of WFM experience and 3+ years of people management experience.

Seeking a Sr. Manager of Lifecycle Operations & Programming to lead scalability and efficiency efforts with Lifecycle programs at Rover. Responsible for creating strategic visions, roadmaps, and leading various customer journey projects. Manages a team of three direct reports and reports to the Sr. Director, Lifecycle Marketing.