As a Digital Contact & Services Director at PwC, you'll lead teams in developing AI-driven contact center solutions, ensuring alignment with business goals while managing complex projects. Your role includes enhancing customer engagement, optimizing operations, and driving business value through innovative data analytics and technology integration.

As a Digital Contact & Services Manager, you will lead the design and development of AI solutions for customer engagement, managing a team while leveraging data and analytics for strategic insights. You'll handle the full AI development lifecycle and collaborate with stakeholders to align projects with company goals, ensuring effective AI implementation through innovative data-driven recommendations.

The AI & GenAI Data Scientist-Manager at PwC is responsible for leveraging advanced analytics to aid clients in decision-making. The role involves managing teams, developing AI solutions, documenting processes, and collaborating with clients for tailored AI architectures, with a focus on both structured and unstructured data processing.