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The Product Marketing Manager will lead the strategy and execution of messaging, positioning, and go-to-market strategies for AI products, collaborate with cross-functional teams, and develop content to engage customers and analysts.
The Senior Customer Success Manager will enhance relationships with strategic customers, ensuring they see the value of Device42's solutions. The role involves driving customer satisfaction, uncovering business needs, managing customer lifecycles, executing business reviews, improving retention, and identifying upsell opportunities while collaborating with sales and product teams.
The Product Marketing Manager will develop and execute messaging for the ITSM product, translating technical features into customer-centric value. Responsibilities include content creation, market research, competitive analysis, and collaboration with cross-functional teams to drive product demand.