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As a Member of the Technical Staff, you'll design and implement the metrics API and ingestion pipeline for an observability platform, focusing on high scalability and reliability in a microservices architecture. Your role includes collaborating with teams, enhancing software quality practices, and building operational tooling for production management.
As a Senior Manager, Customer Success Architects, you will lead a team dedicated to delivering exceptional service to clients. You will mentor CSAs, drive renewal and expansion initiatives, develop strategies for customer success, and ensure high-quality materials for clients while collaborating with cross-functional teams to enhance customer relationships. You will manage risks and provide guidance for optimal team performance.
The Revenue Accounting Manager will manage the order-to-cash process, ensuring compliance with ASC 606. Responsibilities include billing management, providing technical accounting guidance, collaborating with teams for revenue arrangements, and managing revenue accounting functions. This role also involves maintaining revenue recognition policies and working with auditors for financial audits.