Search the 11 jobs at Carrot Fertility

The Proposal and Sales Enablement Specialist will manage proposal submissions across business segments, write persuasive content, customize proposals for prospects, and lead content programming for sales initiatives. This role requires collaboration with teams, project management, and communication with subject matter experts.

As a Senior Sales Enablement Manager, you will develop and implement strategies and programs to equip the Commercial Sales team with the necessary content and tools to accelerate business opportunities and achieve revenue targets. You will manage Highspot and collaborate with marketing to identify content gaps and create resources for the team.

The Senior Strategic Customer Marketing Manager at Carrot Fertility will develop and execute multi-channel marketing campaigns to increase member enrollment. The role involves consulting with clients on marketing strategies, building relationships, and optimizing user acquisition efforts to improve overall engagement and ROI.

The Billing Analyst manages the billing process, ensuring invoice accuracy and financial transaction integrity. Responsibilities include analyzing billing data, monitoring payments, following up on overdue accounts, resolving discrepancies, and providing customer service for billing inquiries. This role contributes to the growth of the Accounts Receivable function within the Accounting team.

The Quality Assurance Analyst at Carrot Fertility will develop and implement strategies to enhance customer service quality, conduct audits, analyze trends, and generate reports to support continuous improvement efforts within the Operations team.

The Expansion and Renewal Director will drive retention and growth in Carrot's Middle Market segment by working with Customer Success Managers to identify expansion opportunities and analyze customer data for actionable insights, while also coaching team members to enhance their sales skills.

The Research Consultant for Carrot Fertility will assist the Global Operations team in conducting research specific to operations in Latin America. Responsibilities include performing operations research, strategic problem-solving, managing external relationships, and leveraging language expertise for data management.

As Global Operations Manager at Carrot Fertility, responsible for supporting member and customer-focused teams, implementing operational frameworks, expanding program offerings, and enhancing provider partnerships.

The Customer Success Manager II is responsible for supporting Carrot customers in the Small Business segment by driving retention, increasing member engagement, and maintaining customer satisfaction. The role involves acting as an advisor to HR benefits leaders and working closely with the Small Business Renewals and Expansions Manager to grow the business.

The Customer Success Enablement Specialist supports the Customer Success team by creating resources, managing onboarding, updating processes, facilitating communications, and reporting on activity and compliance. The role ensures that CSMs have the necessary tools and information to effectively assist customers and contribute to company goals.

The Senior Marketing Analyst will serve as the analytics SME on the Growth and Engagement team, responsible for analyzing complex member data from various sources to measure and evaluate marketing campaign performance. This role involves defining KPIs, ensuring data quality, and collaborating with cross-functional teams to drive member engagement and revenue through data-driven insights.