The Account Associate at Atlassian is responsible for managing a diverse portfolio of Enterprise customers, driving customer retention and growth through effective communication, risk mitigation, and expansion opportunities. They collaborate with sales teams, document customer priorities, and foster relationships with partners to optimize customer value. The role involves accurate pipeline forecasting and operational excellence to achieve business growth goals.

The Scaled Sales Associate at Atlassian is responsible for managing inbound requests, assisting customers in finding optimal product solutions, guiding customers through the buyer journey, and identifying upsell and cross-sell opportunities to maximize revenue. The goal is to deliver a phenomenal customer experience and establish long-term partnerships with SMB customers.

The Principal Analyst, Sales Strategy and Operations at Atlassian plays a key role in budgeting, headcount tracking, sales capacity planning, and business performance reporting. Responsibilities include supporting the global sales team, building reporting around sales hiring and budget, monitoring performance efficiency, and preparing management reports. The ideal candidate is highly organized, analytical, and detail-oriented with a strong desire to drive impact and demonstrate urgency in projects.