Question: What is company culture, anyway?
Answer: It’s the accumulation of many components into the holistic experience of working at a company. It’s the work processes, company policies, core values and physical environment, but it’s also the day-to-day interactions between employees, leadership, clients and beyond. A beneficial and impactful culture draws from the company’s foundation and from the people that make it up.
It’s also something that more and more job seekers look for in their place of employment.
An article from Business News Daily in December 2022 reported that 77 percent of job seekers consider a company’s culture before applying, and over half cite it as more important than salary as a determining factor. Workers, especially those in younger generations, want their work to be an experience in which they enjoy themselves and are able to stay true to their values.
There are many variations of what a good culture looks like, and every company’s culture is unique. Business and technology firm Logic20/20, for example, builds its culture on three pillars: consistency, trust and respect.
“In consulting, it is important to protect your team from possible randomization from the client, while also ensuring they have successful delivery and can manage a decent work-life balance,” said Koren Spas, manager of digital transformation at Logic20/20.
In her conversation with Built In Seattle, Spas spoke more on what makes Logic20/20’s culture work, and the policies and cultural events that put its values into practice — from regular team check-ins to Diwali celebrations.
What are the key characteristics or values of a good team culture, and what are some ways you and your team bring those characteristics or values to life?
The key characteristics and values of good team culture are centered around consistency, trust and respect.
Consistency in leadership builds momentum and gains loyalty. If I work as hard as everyone on the team, set goals and achieve them, I provide an example that reinforces my expectations. All team members should have each other’s backs and support one another with workload, delivery and quality.
How do you ensure members of your team continue to feel challenged, engaged and excited by the work they’re doing?
Regular check-ins with the team and balance of their workload allow us to leverage expertise, but also provides opportunities for the team to work on deliverables that will provide learning opportunities and exposure to leadership and other key stakeholders on the client side.
All team members should have each other’s backs and support one another with workload, delivery, and quality.”
Do you have any unique team celebrations, traditions or rituals to celebrate successes?
I try to consistently and publicly recognize people through collaborative tools so that leadership for both Logic20/20 and our clients has insight to the ongoing success of the team.
We strive to have team lunches to discuss non-work-related events on a quarterly basis. We recently had a quarterly event where we ordered food and shared stories about friends, family and travel. Also, we try to call out everyone’s birthdays and make a big deal of it — this is a fun way for us to stop talking about work and find out how individuals celebrate.
I am co-chair of Logic’s DE&I committee, and I recently encouraged two team members to present on the Hindu celebration of Diwali. This was a great opportunity to share their culture and to get exposure to the Logic20/20 community.
Finally, a team member recently had a baby and the team wanted to get him a gift, so I worked with the team and raised $600 to send him a Buy Buy Baby gift card.
