Blink UX is looking for an enthusiastic, high-energy person to join our team in a multifaceted Studio Host role. This position will be part-time (0 - 28 hours) and requires a flexible schedule and availability to work evenings and weekends onsite. 

Our Studio Hosts play an essential role in maintaining our culture, conveying our value, and promoting our unique Blink identity and brand. Studio Hosts are crucial to our ability to run our offices and research labs. They set the tone for every Blink studio by welcoming employees, clients, and research participants to the office. This person needs to have exceptional communication and organizational skills; a strong work ethic and an upbeat personality; as well as experience with high-touch customer service. 

This position is part-time and located in our Downtown Seattle studio where you can enjoy a beautiful, renovated office space with waterfront views and a great team culture.

What you will be doing:

• Greet every visitor and ensure each person has an exceptional experience while at Blink's office. Exemplify Blink’s culture through actions, words, and presentation.
• Host research studies: Greet and sign in participants for UX research studies; prepare paperwork, track the attendance of participants and manage gratuities.
• Take responsibility for daily organization of the office: Keep staff areas tidy; set up conference rooms for meetings; help arrange furniture for events, lab sessions, or client visits; load and unload the dishwasher, etc.
• Assist Studio Manager and office staff with additional administrative tasks as they come up day to day.
• Monitor studio security: Sign in and sign out participants and clients; keep track of who is in the space; monitor guest use of restricted areas.

What we are looking for:

• Flexible schedule and availability to work evenings.
• 1 + year(s) of experience in a customer service role (administrative assistant, receptionist, server, etc)
• Additional experience in high-touch hospitality is ideal.
• Must have a professional, positive, and friendly demeanor. Calm under pressure and able to adjust and pivot in a changing environment. 
• Willing and able to lift 10-25 lbs (there may be a need to move lab furniture and deliveries). 
• Business casual; present oneself in a professional manner.
• Self-managed and well-organized with the ability to multitask in a fast-paced environment.
• Excellent customer service and communication skills.
• Great attention to detail, able to anticipate needs, and enjoy helping people.

About Us: 

Blink UX is a design consulting firm creating products that people use, love and remember. Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information visit blinkux.com. 

Our Culture 

Maintaining a positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career. Be sure to read up on the unique aspects of our company culture framework and ensure they align with your working style. 

EEO 

When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability or length of time spent unemployed. 

Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.