Top Tech Jobs & Startup Jobs in Seattle, WA

The Customer Success Manager is responsible for managing customer relationships to ensure retention and growth. They provide support during onboarding, monitor customer health, and identify expansion opportunities within their portfolio of accounts. The role emphasizes maintaining high customer satisfaction and achieving sales targets through renewals and cross-sells.

The Director of Lifecycle Marketing will develop and implement strategies to enhance customer experiences across product lifecycles, focusing on onboarding, product utilization, and customer advocacy. Responsibilities include mapping customer journeys, defining KPIs, designing multi-channel marketing programs, and collaborating with cross-functional teams to align strategies and communicate effectively with customers.

As the Director of Sales Operations at GoGuardian, you will lead revenue operations processes, including sales forecasting and capacity planning, while managing a Sales Operations team. You will ensure alignment of sales goals with company objectives and facilitate cross-functional collaboration to support the entire revenue organization.