Senior Manager - Site Engagement (Plainsboro, NJ or Remote)

About the Department
The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We're changing lives for a living. Are you ready to make a difference?
The Position
The Senior Manager, Site Engagement is responsible for the management of clinical sites being considered for and/or participating in Novo Nordisk clinical trials.
This role will work cross functionally within Clinical Medical and Regulatory (CMR) to build relationships with Healthcare Professionals, Institutions, Academic Institutions, and Site Networks.
Relationship
This role reports into the Director of Site & Patient Engagement.
Essential Functions

• Establish and foster new and existing strategic relationships with key research sites / Institutions to optimize the delivery of clinical trial programs across therapeutic areas where applicable
• Together with internal stakeholders, develop tools and best practices to manage priority clinical research sites as well as identify and develop emerging research centers with robust patient populations in line with Novo Nordisk pipeline
• Regularly analyze site performance and utilization across the Novo Nordisk portfolio against established KPIs, and manage / escalate performance issues
• Strengthen relationship between sites and Novo Nordisk clinical teams to enhance performance and remove barriers in site start-up and execution thereby becoming a partner of choice for the sites
• Collaborate with local teams to actively pursue resolution to study level challenges
• Develop and maintain a working knowledge and materials of site processes and institution knowledge to guide study teams and leadership to positive decisions related to site inclusion and study management
• Collaborate with cross-functional leaders to coordinate and/or lead presentations and discussions about Novo Nordisk's study portfolio / pipeline and site inclusion
• Evaluate recruitment / retention strategies and activities for ongoing / cumulative results; Identify opportunities to accelerate trial enrolment at sites not meeting projections while delivering an exceptional clinical trial and customer experience
• Establish and maintain sustainable collaborative relationships with internal and external stakeholders at trial and program level to ensure alignment of priorities and deliver the portfolio
• Engage, evaluate and develop a network of high performing sites through coordinated, consistent interactions using multiple communication channels to create awareness of the sponsor and its activities thereby increasing their desire to partner with North American Clinical Development (NACD)
• Engage and provide additional value by advising and educating study sites, building sustainable investigator and site relationships, and maintaining site communication throughout the study
• Partner with field staff (e.g., CRAs & MSLs) to perform targeted site prospecting in alignment with portfolio strategy & priorities
• Serve as an effective communication bridge between sites, third party vendors, and Novo Nordisk
• Influence and challenge internal and external factors to improve clinical research delivery

Physical Requirements
10-20% overnight travel required; May be required to work company holidays and weekends. The incumbent can work from, Plainsboro NJ facility or remotely from anywhere in the United States.
Qualifications

• Bachelor's degree is required. Advanced degree preferred
• 9+ yrs of experience in the pharmaceutical industry and/or clinical research with strong working knowledge of Good Clinical Practice, trial management, clinical monitoring / site management
• Solid knowledge of clinical development processes with emphasis on site management
• Demonstrated leadership skills with the ability to develop and communicate a vision and engage people in that vision
• Demonstrated analytical skills and critical thinking to resolve issues in a variety of complex situations requiring new solutions. Takes appropriate actions to escalate issues as needed
• Strong relationship building, customer service experience; Experience communicating with site staff including Key Opinion Leaders (KOLs)
• Advanced capability in Excel, PowerPoint and Word required
• Strong communication (written and verbal), customer focus, analytical, negotiation, meeting and time management, cross-functional team, understanding of a metrics-driven organization required. Presentation skills required
• Highly motivated self-starter with a willingness to assume responsibility, take ownership for their work, and intelligently challenge the status quo
• Strong self-management and organizational skills; ability to manage workload, set personal priorities and adjust as needed. Takes responsibility for decision making and for own performance and delivery

The base compensation range for this position is $150 to $180 K. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.
Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.
The job posting is anticipated to close on December 14th, 2024. The Company may however extend this time-period, in which case the posting will remain available on our career's website at www.novonordisk-us/careers.com.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.